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Frequently Asked Questions
Home Page
I'm a first time user, what can I do in this site?
How can I change my email address?
I want to change my password.
I have forgotten my password.
I want to download candidate information bulletin, where can I find that?
I want to find details about the test center, where can I find that?
Why should I take a practice test?
Will practice test be similar to live test?
Why do I need to provide my SSN?
I have created an account, how can I login?
I don't have an account how can I create one?
I want to buy books, how can I do that?
Where do I find details about the license?
I need to take the test again, what should I do?
My eligibility date has expired, what should I do?
My registration has expired, what should I do?
What should I do to take a test?
I can't find my record what may be the reason?
Practice
Why should I take a practice test?
Will practice test be similar to live test?
How can I take a practice test?
Schedule
I have registered for the test, what should I do next?
I have scheduled for the test, I want to re-schedule, what should I do?
I have scheduled the test, how can I cancel it?
How can I find the test date?
My schedule is cancelled, how can I reschedule it?
Registration
I have paid for the test, what should I do next?
I need special accommodation, what should I do?
I want to download candidate information bulletin, where can I find that?
Why should I provide my SSN?
Where do I find details about the license?
I need to take the test again, what should I do?
I was unable to take test, what should I do?
I'm unable to register for license, what may be the reason?
My eligibility date has expired, what should I do?
My registration has expired, what should I do?
Login Activities
How can I change my email address?
I want to change my password.
I have forgotten my password.
I have lost my score report, how can I get a duplicate report?
How can I change my profile details?
I want to see my activities with PSI, where can I find this?
I have paid for the test how do I get the print receipt?
Why should I log out?
How can I log out?
I can't find my record what may be the reason?