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EXAMINATION SITE CLOSING FOR AN EMERGENCY: In the event that severe weather or another emergency forces the closure of an examination site on a scheduled examination date, your examination will be rescheduled. PSI personnel will attempt to contact you in this situation. However, you may check the status of your examination schedule by calling (800) 733-9267. Every effort will be made to reschedule your examination at a convenient time as soon as possible.
The hours of operation, to speak to a live Customer Service Agent via phone or email are Monday - Friday 4:30 am - 7:00 pm Pacific Time; Saturday - Sunday 6:00 am - 2:30 pm Pacific Time. Phone: 800-733-9267 Email: ExamSchedule@psionline.com.
Important News regarding Drone Testing:
FAA Unmanned Aircraft Systems (drone) testing will be available beginning Monday, August 29, 2016. Reservations can be made by calling: (800) 211-2754 or via email at firstname.lastname@example.org. Please click here for more info: www.faa.psionline.com.
For Friday, August 18, 2017 the following test centers will be closed for testing: Queens, NY for the 9:00 AM session; Cambridge Business Institute - Hempstead, NY for the 9:30 AM session; Computerminds - Euless, TX. PSI apologizes for any inconvenience and all testing candidates will be contacted within 24 hours to reschedule their exam dates.