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EXAMINATION SITE CLOSING FOR AN EMERGENCY: In the event that severe weather or another emergency forces the closure of an examination site on a scheduled examination date, your examination will be rescheduled. PSI personnel will attempt to contact you in this situation. However, you may check the status of your examination schedule by calling (800) 733-9267. Every effort will be made to reschedule your examination at a convenient time as soon as possible.
The PSI Customer Service Center is now open on Sundays. The hours of operation, to speak to a live Customer Service Agent are Monday - Friday 4:30 am - 7:00 pm Pacific Time; Saturday - Sunday 6:00 am - 2:30 pm Pacific Time.
We have Customer Service Agents available to answer questions via email Monday - Friday 4:30 am - 5:00 pm Pacific Time and Saturday - Sunday 6 am - 1:30 pm Pacific Time. Please contact us at ExamSchedule@psionline.com
Important News regarding Drone Testing:
FAA Unmanned Aircraft Systems (drone) testing will be available beginning Monday, August 29, 2016. Reservations can be made by calling: (800) 211-2754 or via email at firstname.lastname@example.org. Please click here for more info: www.faa.psionline.com.
For Saturday, April 29, 2017 the following test centers will be closed for testing: Waco, TX; Amarillo Teckla, TX; Oklahoma City One - Oklahoma, City, OK for the 9:00 AM and 10:30 AM sessions; West Hartford, CT. PSI apologizes for any inconvenience and all testing candidates will be contacted within 24 hours to reschedule their exam dates.